Refresh Firefox - reset add-ons and settings Your bookmarks, history etc will be saved but you will need to reinstall any add-ons. This returns Firefox to its default settings. The easiest way would be to do a Firefox Reset. Once all malware is removed you may still see popups until all modified Firefox settings have been fixed. These are free and work alongside your existing anti-virus software:įurther information can be found in the Troubleshoot Firefox issues caused by malware article. Then try a couple of extra malware/virus scans. Most adware will install itself to start on boot. View your Windows 7 startup programs in msconfig and disable any that you do not want starting on boot.Look through your list of Windows installed programs and manually uninstall any that you think might be involved.It is possible that a rogue add-on is causing the problem. View your Firefox Add-ons and remove any that you didn't install yourself.I know you said that you had done a scan with Avast, Spybot S&D and Adaware but it is possible that they missed something.

Which sites are you surfing on when these popups appear?įrom your description I think this is likely to be a malware issue. Or are you saying that you have now cleared them? You can see that the description at the top says: 'You can specify which websites are allowed to open popups.' The screenshot you posted is of the exceptions page.

Sorry if I wasn't clear but you do have sites listed in the popup exceptions page.

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